Frequently Asked Questions
Everything you need to know about your luxury stroller wagon experience.
What is the shipping timeframe for my WonderFold Wagon?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on your products?
Yes, we offer a 1-year limited warranty on all new wagons purchased directly from our site, covering manufacturing defects and hardware issues.
What is your return policy?
We offer a 30-day return policy for items in their original packaging and unused condition. Please note that return shipping costs and a restocking fee may apply.
Are the wagon fabrics machine washable?
While the seats are removable, we recommend spot cleaning with mild soap and warm water to maintain the integrity and color of the high-quality fashion fabrics.
Can I use multiple discount codes on one order?
Our system only allows for one discount code per transaction. However, reward points can often be stacked with specific seasonal promotions.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Shop Pay Installments and Affirm for your convenience.